PRIVACY POLICY

Updated: [2025.11.26]

SECTION 1 - INTRODUCTION

AlbionWeave Limited located at 102 Ground Floor, Ock Street, Abingdon, OX14 5DH, UK, a limited liability company incorporated under the laws of UK (collectively referred to as "Lanyswim", "we", "us" or "our" in this privacy policy), is the controller and responsible for your personal data.

1.1 Purpose of this privacy policy

This privacy policy aims to give you information on how Kulayom collects and processes your personal data through your use of this website, including any data you may provide through this website when you purchase a product or service.

This website is not intended for children and we do not knowingly collect data relating to children.

It is important that you read this privacy policy together with any other privacy policy or fair processing policy we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy policy supplements other notices and privacy policies and is not intended to override them.

1.2 Changes to the privacy policy

We keep our privacy policy under regular review and place any updates on our website. If you do not agree with the modified policy, please discontinue the use of the Services or do not consent to the updates.

1.3 Third-party links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect, use or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

SECTION 2 - THE DATA WE COLLECT ABOUT YOU

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

2.1 We may collect, use, store and transfer different kinds of personal data for the purposes described in this privacy policy. We may collect the following categories of personal data:

(a)Identity data such as first name, middle name, last name or similar identifier, title.

(b)Contact data such as billing address, delivery address, postal/ zip code, email address.

(c)Financial data such as payment method, bank account information, payment card details and/or other payment information to process payments in connection with your orders.

(d)Transaction data such as purchases or orders made by you and details about payments to and from you and other details of products you have purchased from us.

(e)Technical data such as internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

(f)Communication or interaction data such as your requests for information, emails, in-person communications, feedbacks, survey responses, and appointments.

(g)Profile data such as your username and password, third-party platform accounts and your preferences.

(h)Usage data such as information about how you use our website, products and services.

(i)Marketing data including your preferences in receiving marketing from us and your communication preferences, your current wardrobe information and preferred wardrobe information.

We may also put your personal data into aggregated and anonymized form. Once anonymized, that data is no longer your personal data. However, if we combine or connect that anonymized, aggregated data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy.

Certain categories of personal data, such as details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data, is special categories of data requiring additional protection under applicable data protection laws and is referred to here as “Special Categories of Personal Data”. We do not, via the website, collect any Special Categories of Personal Data about you. Nor do we collect any information about criminal convictions and offences.

2.2 If you fail to provide personal data

Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.

SECTION 3 - HOW IS YOUR PERSONAL DATA COLLECTED?

We use different methods to collect data from and about you including through:

（i）Direct interactions. You may give us your data by filling in forms on our website or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:

(a)apply for our products;

(b)create an account on our website;

(c)subscribe to our publications;

(d)request marketing to be sent to you;

(e)enter a competition, promotion or survey; 

(f)give us feedback or contact us (and we may record all calls,conversations or voices made to or from our customer service telephone number or live chat).

(ii) Automated technologies or interactions. As you interact with our website, we will automatically collect technical data about your equipment, browsing actions and patterns. We collect this personal data by using cookies and other similar technologies.

Please see our cookie policy for further details.

(iii) Third parties or publicly available sources. We will receive personal data about you from various third parties and public sources as set out below:

(a) analytics providers such as [Google], where there is appropriate notice and in compliance with applicable data protection laws;

(b) providers of technical, payment and delivery services such as [PayPal].

SECTION 4 - HOW WE USE YOUR PERSONAL DATA

4.1 We may use your personal data to:

(a)Register you as a new customer.

(b)Communicate with you, including:

(i)To respond to your inquires and fulfil your requests;

(ii)To manage our relationship with you which will include notifying you about changes to our terms or privacy policy and asking you to leave a review or take a survey;

(iii)To enable you to partake in a prize draw, competition or complete a survey

(iv)To make suggestions and recommendations to you about goods or services that may be of interest to you.

(v)Fulfil our products and services, including:

(vi)To complete your purchase, request for services ;

(vii)To process and deliver your order including managing payments, fees and charges, and collecting and recovering money owed to us;

(viii)To process, assist and provide related customer support.

(ix)Administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data).

(x)Deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you.

(xi)Improve our website, products/services, marketing, customer relationships and experiences.

(xii)Comply with legal obligations, law enforcement, and other government requests permitted under applicable laws.

4.2 Legal basis for the use of personal data

We only process your personal data where this is permitted by an applicable legal regulation. The legal basis will depend on the purpose or purposes we collected and needs to use your data. We will process your data based on, among others, the following legal grounds:

(a)Consent: Certain data will be processed by us only on the basis you have given expressly and voluntarily. You may withdraw your consent for us to use your data at any time with effect for the future.

(b)Fulfilment of a contract/pre-contractual measures: It is necessary for us to collect and process certain data to enable to you initiate and/or enter into your contract with us, and/or to perform this contract.

(c)Fulfilment of a legal obligation: We are required to comply with a number of legal obligations, and we must collect and process certain data to fulfil these obligations.

(d)Legitimate interests: In certain cases it is in our legitimate interests to use your personal data to operate and improve our business.

Please note that the above is not a complete or conclusive list of the legal bases, and we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us here if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out above.

Please contact us here

4.3 Marketing

You will receive marketing communications from us if you have requested information from us or purchased goods from us and you have opted in to receiving that marketing.

We will get your express opt-in consent before we share your personal data with any third party for marketing purposes.

4.4 Opting out

You can ask us to stop sending you marketing messages at any time by selecting 'unsubscribe' at the bottom of our marketing emails or by replying“STOP” to direct a marketing SMS or managing your options by using this form.

Unsubscribe form.

SECTION 5 - COOKIES

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our website, we may collect information from you automatically through cookies or similar technology. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

Please see our cookie policy for further details.

SECTION 6 - DISCLOSURES OF YOUR PERSONAL DATA

We may share your personal data with the parties set out below for the purposes set out in section 5 above.

(a)IT service providers, providing system administration, hosting and support services;

(b)Third party analytics companies;

(c)Payment service providers, such as Paypal;

(d)Third party customer support services;

(e)Third party product and service suppliers e.g. [Google]

(f)Our delivery partners;

(g)Kulayom group companies;

(h)Professional advisers including lawyers, bankers, auditors and insurers who provide consultancy, banking, legal, insurance and accounting services;

(i)Third parties to whom we may choose to sell, transfer or merge parts of our business or our assets, in which case your personal data held by us will be one of the transferred or merged assets. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy policy;

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. We have contracts in place with the third parties and require them to treat your personal data lawfully and permit them to only process your personal data for specified purposes and in accordance with our instructions.

SECTION 7 - OVERSEAS TRANSFERS

We may transfer your personal data to the parties set out in section 7 above, based in countries/regions outside of United States or your country/region of residence, for the purposes described above, where permitted by applicable laws or if we have your consent (if so required by applicable laws), and this personal data may be stored and processed in such countries/regions. Where the overseas transfer of personal data takes place, we take steps to ensure that your personal data will be afforded the level of protection required of us under this privacy policy and applicable data protection laws and in accordance with current legally recognized data transfer mechanisms, for example:

(a)We will transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data;

(b)We may use specific contracts or agreements approved for use which contain appropriate safeguards for such data transfers.

SECTION 8 - DATA RETENTION

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of legal proceedings in respect to our relationship with you.

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

SECTION 9 - YOUR LEGAL RIGHTS

9.1 Under certain circumstances, you have rights under applicable data protection laws in relation to your personal data to:

(a)Request access to your personal data. This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

(b)Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.

(c)Request erasure of your personal data. This enables you to ask us to delete or remove personal data in certain circumstances.

(d)Object to processing of your personal data where the data processing is based on your consent or our legitimate interest or that of a third party. In this case, we may demonstrate that we have compelling legitimate grounds which override your interests or we require your data to assert, exercise or defend against legal claims.

(e)Object to processing your personal data for direct marketing purposes.

(f)Request restriction of processing of your personal data in certain circumstances.

(g)Request the transfer of your personal data to you or to a third party. We will provide – where technically possible - to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Please note that this right only applies to automated information which you initially provided consent for us to use or where the information is necessary for us to perform a contract with you.

(h)Withdraw consent at any time where we are relying on consent to process your personal data.

(i)Make a complaint to the competent supervisory authority if you believe that the processing of your personal data violates legal requirements. We would, however, appreciate the chance to deal with your concerns before you approach the supervisory authority so please contact us in the first instance.

If you wish to exercise any of the rights set out above, please contact us here.

9.2 What we may need from you

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

SECTION 10 - DATA SECURITY

We have put in place appropriate security measures such as encryption technologies and authentication systems in line with the current state of the art to protection and maintain the security of your personal data.

100% security and protection in the case of transmission of data via the Internet cannot be guaranteed, but we make our best efforts to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

SECTION 11 - CONTACT US

We have appointed a data protection officer that is responsible for overseeing questions in relation to this privacy policy. If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact the data protection officer at legal@AlbionWeave.com.